Return & Refund Policy

Refund Policy Physical Products

Thanks for purchasing our products at Elite Neon Signs operated by Woke Enterprises.

Elite Neon Signs is not responsible for return charges such as shipping, handling, gift wrap.

In order to be eligible for a refund:

  • Your product must not be working or not as per design
  • Change of mind does not apply
  • You must return the product within 5 calendar days of receiving your purchase at your own cost.
  • The product must be unworn, unwashed, in its original condition and packaging, with all tags. 
  • The client must send an email to the Elite Neon Signs to request refund instructions such as the address to mail the item.  The email is
  • If the product was purchased as part of a bundle (also known as a "package deal"), the refund will substract the cost of the original items at the un-bundled price.  

After we receive your item, our team of professionals will inspect it. Upon approval, they will process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 5 calendar days have passed, you will not be eligible for a refund. Email us to discuss any extenuating circumstances.


Refund Policy Digital Products

Thanks for purchasing our products at Elite Neon Signs operated by Woke Enterprises.

Digital products: no refunds or exchanges.

If anything is unclear or you have more questions feel free to contact our customer support team.